About me.
Tessa van Breeden, MSc.
Hi, I’m Tessa.
I help startups and scaleups create happy, loyal customers through simple, effective communication frameworks.
I also help Tech and SaaS companies write great case studies about their favorite customers.
Curious to learn more? Let’s connect—I’d love to chat!
1. Strategy is my love language.
Some people write poetry—I write content and customer success strategies that actually move the needle—no fluff, no gimmicks, just smart plans that work.
2. I can spot a content gap faster than I can find my car keys.
And trust me, I misplace my car keys a lot. But when it comes to blind spots in messaging or customer experience? I see them a mile away.
3. I believe in coffee, calendars, and clear communication.
A great content strategy and a solid customer success plan have much in common—structured, energizing, and built to keep things running smoothly. And yes, I can craft a content calendar or a customer success playbook faster than you can order a double espresso.
4. Drop me into a team, and I get things done.
Whether it’s ad interim customer success leadership or a full content strategy, I don’t waste time. I listen, I act, and I make sure things work.
5. No fluff, just results.
If you want feel-good buzzwords, I’m not your person. But if you want a sharp mind, smart strategies, and content that actually drives success? Let’s talk.